Privacy policy

At Leiva's Coffee, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect:
   • Personal Information: We may collect personal information such as your name, contact details (email address, phone number), and shipping address when you place an order or create an account with us.
   • Payment Information: To process your orders, we may collect payment information, including credit card or other financial account details. However, we do not store or retain payment information directly on our servers. We utilize secure third-party payment processors to handle all payment transactions.
   • Usage Information: We may gather non-personal information about your interactions with our website, such as IP address, browser type, device information, and website usage statistics. This helps us improve our website's functionality and enhance your browsing experience.
2. Use of Information:
   • We use the collected information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
   • We may use your email address to send you updates, newsletters, promotions, or other relevant information about our products and services. You have the option to unsubscribe from these communications at any time.
   • We may use non-personal information for analytical purposes, such as monitoring website traffic, improving our website's performance, and understanding customer preferences.
3. Disclosure of Information:
   • We may disclose your personal information to trusted third-party service providers who assist us in operating our business, such as shipping partners or payment processors. These third parties are obligated to keep your information confidential and are prohibited from using it for any other purpose.
   • We may share information when required by law or to protect our rights, safety, or property, or if necessary to prevent fraud or respond to legal requests.
4. Data Security:
   • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
   • However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies:
   • Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You have the option to disable cookies through your browser settings, but this may affect your ability to access certain features on our website.
6. Third-Party Links:
   • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
7. Updates to the Privacy Policy:
   • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and your continued use of our services will indicate your acceptance of the revised policy.